In the fast-paced world of technology, where the speed of change often measures innovation, Apple’s deliberate, incremental progress—often called “BABY STEPS”- has been a strategic move that benefits its users and challenges its biggest competitors, Samsung and Google. While it might seem like Apple is trailing behind in the race for flashy new features or AI-powered breakthroughs, its measured pace has been instrumental in building a stronger, more loyal user base.
The Strategy Behind Baby Steps
Apple’s approach to innovation is anything but rushed. Unlike Samsung and Google, which often unveil cutting-edge technology before it is fully matured, Apple takes its time to refine each feature before introducing it to the market. A prime example of this is the evolution of Face ID and its seamless integration across devices. When Apple introduced Face ID, it wasn’t the first to deploy facial recognition technology, but it was the first to do it well-securely and consistently. This slow-but-steady methodology allows Apple to prioritize reliability and user trust, which in turn strengthens its ecosystem.
This conservative approach also extends to software updates and hardware rollouts. For instance, Apple was not the first to market with 5G; Samsung and Google had already launched their 5G-compatible phones. However, when Apple introduced it with the iPhone 12 series, the technology was more stable and better optimized, giving users a smoother experience without the glitches often reported by early adopters of 5G technology on other platforms.
User Trust vs. Rapid Innovation
Apple’s user base is known for its loyalty, and much of that stems from trust. When Apple introduces a feature, users can expect it to work reliably. In contrast, Samsung and Google often release new technologies at a faster pace, but with less refinement, resulting in bugs and inconsistent experiences. For example, Google’s early attempts at facial recognition were met with criticism for their failure to distinguish faces accurately in various lighting conditions. Similarly, Samsung’s initial foldable phones faced durability issues, which required multiple iterations to resolve.
This is not to say that Samsung and Google lack innovation. Quite the opposite—they are trailblazers in areas like foldable displays and AI-driven photography. However, their rapid innovation strategy sometimes comes at the cost of user experience. Google’s push for AI in everything from photography to voice assistants is impressive, but its AI-driven features sometimes feel experimental rather than seamless.
Why AI Marketing Isn’t Closing the Gap
Despite their innovation, Samsung and Google have struggled to leverage their advancements to significantly close the market gap with Apple. One reason is marketing strategy. Apple markets its technology not just as a product but as an experience—one that is consistently reliable. While Samsung and Google are quick to push out new features powered by AI, Apple takes a different approach. It waits until the technology is seamless and user-friendly, then markets it as a lifestyle enhancement rather than just a technical upgrade.
Take the example of AI photography. Google has pioneered computational photography, delivering stunning photos with its Pixel series. However, this innovation has not translated into a larger market share. Why? Because the marketing focuses heavily on technology specs rather than user experience. Apple, on the other hand, showcases how its camera technology, albeit sometimes less advanced on paper—integrates into daily life with simplicity and reliability.
Apple’s baby steps may seem slow to some, but this strategy is a masterclass in building consumer trust and delivering consistent user experiences. In a market where being first is often prioritized over being best, Apple’s approach stands out. By focusing on refinement and reliability, it not only benefits its user base but also sets a high bar for its competitors to match. Samsung and Google may be leading in AI and rapid innovation, but until they can match Apple’s level of seamless integration and user trust, they’ll continue to struggle in closing the gap.
Ultimately, Apple’s patient strategy isn’t just about technological advancement 🙂 But it’s all about delivering technology that just works, Every single time!